Firms of the future share two unique features:
They are high-performing workplaces and typically outperform their competitors financially, whether measured by return on investment, profit per partner, or profit per employee; and
They have reputations as great places to work. Employees don’t leave, and firms have low turnover rates, few job vacancies, and happy, engaged employees of all generations.
At the core of every successful firm is effective leadership. Leaders set the tone for the entire firm. As a leader,